Delete your account and data

Last updated: 16 July 2026

You can permanently delete your BodyWHAT account and all associated data at any time. Here's how.

Delete it yourself in the app

Open the BodyWHAT app and go to Settings → Delete account, then confirm. This immediately and permanently erases your uploaded photos, body scans, measurements, comparisons, health profile, goals and coaching data, and closes your account. It cannot be undone.

If you can't sign in

Email us at contact@bodywhat.com from the address on your account (or with enough detail to identify it) and we will delete your account and associated data for you. We complete deletion requests within 30 days.

What is deleted

Your uploaded photos, body-composition scans and the metrics derived from them, scan comparisons, health profile, goals, coaching notes, chats and training/nutrition plans, and your account profile.

What we may keep

We retain only the minimum required by law — for example transaction records needed for tax and accounting after a payment — and data that has been anonymised so it can no longer identify you. These are kept only for as long as required and then deleted. Subscriptions purchased through the App Store or Google Play are billed by the store; cancel or manage those in your Apple or Google account. Questions? contact@bodywhat.com.